Backstore Incharge

Job description

Home Box is a one-stop shop offering smart furniture and furnishings for everyday living, at affordable prices. Launched in 2013, Home Box is one of the Landmark Group’s fastest growing concepts with 51 stores across KSA, UAE, Bahrain and Qatar. With an extensive offering of great quality products, Home Box makes customers feel at home with its good, honest prices and friendly, helpful service. 

Through Home Box, the Group aims to provide customers with tasteful yet affordable home furnishing solutions that promises to transform your space with our bold textures and exquisite décor that make every occasion memorable with a commitment to be the heart of your home, offering an exceptional, cost-effective shopping journey. Known for its modern designs and high quality, Home Box is celebrated for shaping contemporary lifestyles with curated collections that combine aesthetic appeal and the latest trends at affordable prices. 

“At Home Box, we continually research market trends to create products that fulfil our customers’ needs. Our goal is to fill the market gap for fashionable, contemporary home essentials at affordable prices. We are committed to enhancing the customer experience through innovative approaches, as exemplified by our new store concept, which elevates economical home shopping and promises 'Always more in the box' for our customers,” stated Ajay Antal, CEO of Home Box. 

8,000+ Products offering amazing quality and prices. 

50+ Stores helping millions of satisfied customers. 

4 Countries where we’ve made our mark in 3 years. 

1000+ Emp.dedicated to great service. 

The Back Store Incharge plays a critical role in managing inbound stock, coordinating with warehouse teams, ensuring stock integrity, maintaining the back store, and supporting store-level inventory processes. This role ensures smooth merchandise flow and adherence to SOPs with a focus on accuracy and timely execution.

Graduate/Undergraduate with basic computer literacy (Excel proficiency – Medium level)

Responsibilities

• Receive stock and confirm ASN as per SOP within timelines
• Coordinate with warehouse for discrepancies, replacements & returns
• Track and report stock excess, shortage, and damage
• Maintain accurate physical and system inventory
• Ensure proper documentation of SRNs, store transfers, and deliveries
• Manage and organize back store area following FIFO and safety standards
• Monitor COD reservations, DO closure, discrepancies, and cancellations
• Prepare and maintain records for damages, SAJs, and stock adjustments
• Execute daily inventory checks and perpetual counts as per schedule
 

Key Performance Indicators (KPIs)
• Timely ASN confirmation and discrepancy resolution (within 48 hours)
• 100% compliance with inventory SOPs and documentation
• Back store audit score ≥ 90%
• Zero negative inventory cases without corrective action
• Timely clearance of COD orders and returns
• Adherence to stock take schedules and variance reporting
• 100% completion of daily inventory hygiene tasks
• Timely reporting and closure of damage and discrepancy cases


Must Have

• Knowledge of warehouse coordination & logistics
• Experience in stock receiving and documentation
• Ability to handle discrepancies and report accurately
 

Soft Skills
• Attention to detail
• Accountability & ownership
• Coordination & communication
• Time management
• Process adherence
• Problem-solving attitude