Roads and Transport Authority

Legal Researcher - Cases & Grievance

Dubai Full-time

Job description

Nationality: UAE Only

Job field: Legal

Roles and Responsibilities

Strategy

  • Provide legal opinions to organizational units on issues and disputes to guide sound, compliant decisions.
  • Contribute to Authority reporting on serious errors or violations that may weaken the Authority’s legal position.
  • Maintain historical case and grievance databases and conduct best-practice research to uplift related standards.

Operations

  • Represent the Authority in following up on cases and arbitrations to help secure solutions,agreements, and settlements that protect the Authority’s interests.
  • • Conduct investigations and submit reports on administrative violations to ensure adherenceto Authority laws, regulations, and procedures.
  • Take necessary measures on correspondence from police, public prosecution, and courts,coordinating timely, compliant responses with concerned departments.
  • Prepare memoranda on cases and disputes involving the Authority and establish legal basesto resolve complaints and grievances.
  • Support non-case legal tasks consistent with line-manager direction and Authority procedures.
  • Strictly adhere to RTA Information Security policies, procedures, and processes for all internal and external data transfers; immediately report incidents to the line manager and IT support.
  • Actively participate in assigned Information Security training and awareness sessions to address potential Information Security risks.
  • Comply with instructions and guidance provided by the line manager in line with Information Security requirements.
  • Perform other responsibilities related to the position as appropriate and as advised by the direct Line Manager or Head of Department.

Product / Process Improvement

  • Conduct research on best practices for cases and grievances to improve RTA standards in contracts and agreements.
  • Contribute to continuous improvement of legal documentation, templates, and knowledge artifacts to enhance consistency and outcomes.

Job Qualifications & Requirements

Education

  • Bachelor’s/ Diploma’s degree in Law, Legal Studies

Experience

  • 0-1+ years in case of Bachelor’s degree (5+ years in case of Diploma’s degree)

Technical Competencies

  • Legal Advisory & Representation
  • Legal Research & Documentation
  • Litigation & Case Management
  • Arbitration & Dispute Resolution Management
  • Investigations & Inquiry Procedures

Source: Dubai Careers (Government of Dubai). This listing links to the original job posting; always check the details on the employer’s website.

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