Operation Coordinator

Job description

ABOUT EDGE

At EDGE bold ideas are engineered into technologies that protect, improve and save lives.

Headquartered in the United Arab Emirates, EDGE is a leading advanced technology group working at the forefront of defence and emerging technologies. Spanning more than 35 specialised companies and multiple centres of excellence, we are purpose-built to move fast. Free from heavy legacy processes, we give our people the autonomy, accountability, and agility to bring breakthrough technologies from concept to reality.

Based in Abu Dhabi, a globally connected hub at the crossroads of Europe, Asia, Africa, and the Middle East, EDGE is home to a truly multicultural community where bold ideas thrive, and the future is shaped.

Together, we are shaping the future.

ABOUT THE ROLE

The Operations Coordinator is responsible for coordinating day-to-day operational, project, and commercial activities, ensuring effective follow-up of project deliverables, claims, proposals, invoicing, procurement, and management reporting. The role supports cross-functional coordination, maintains accurate operational and financial records, and provides timely Management Information System (MIS) reports to support management decision-making and ensure the timely execution of business activities.

RESPONSIBILITIES

• Project & Operations Coordination: Coordinate day-to-day operational and project activities, monitor milestones and deliverables, follow up on pending actions, and maintain effective communication among internal and external stakeholders.
• Claims & Contract Administration: Coordinate the preparation, submission, and follow-up of project claims in line with contractual requirements. Maintain claim registers, track submission and approval status, and coordinate with relevant stakeholders to resolve outstanding issues.
• Bidding & Proposal Coordination: Maintain bid and proposal registers, monitor tender deadlines, coordinate inputs from technical and commercial teams, and support the preparation, compilation, and timely submission of proposals and quotations.
• Invoicing & Payment Coordination: Coordinate with Finance and relevant stakeholders to support customer invoicing, invoice submission, payment follow-up, and resolution of outstanding invoicing issues. Maintain invoice and payment trackers and ensure supporting documentation is complete and accurate.
• MIS Reporting & Management Information: Prepare and maintain periodic operational and project reports, management dashboards, KPI reports, and status updates. Consolidate information from various departments, monitor performance against agreed targets, and ensure timely and accurate reporting to management.
• Procurement & Supply Chain Coordination: Coordinate with Supply Chain, Integrated Logistics Support (ILS), and project teams to monitor Purchase Requisition (PR) and Purchase Order (PO) status, supplier deliverables, procurement timelines, and logistics activities. Maintain relevant trackers and escalate delays affecting project execution.
• Project Monitoring & Governance: Maintain project trackers, milestone registers, action logs, risk registers, deliverable records, and other governance documentation. Identify overdue actions, schedule deviations, and operational issues, escalating them to the line manager or relevant stakeholders as appropriate.
• Systems & Documentation Management: Maintain accurate and up-to-date records in SAP/ERP, project management systems, and reporting tools. Ensure operational, commercial, and project documentation is properly maintained in accordance with organizational procedures.
• Cross-Functional Coordination: Work closely with Engineering, Production, Finance, Supply Chain, Commercial, and other relevant departments to ensure alignment of operational activities, timely completion of deliverables, and resolution of outstanding matters.

BASIC QUALIFICATIONS

• Diplomat or Bachelor's degree in Business Administration, Project Management, Operations Management, Industrial Engineering, or a related discipline.
• 5–7 years of experience in operations coordination, Claim , MIS , project administration, commercial coordination, PMO, or a similar role.
• Experience in project tracking, claims administration, proposal coordination, invoicing, or management reporting is preferred.

WHY CHOOSE EDGE

Launched in November 2019, the UAE's EDGE is one of the world's leading advanced technology groups, established to develop agile, bold and disruptive solutions for defence and beyond, and to be a catalyst for change and transformation. It is dedicated to bringing breakthrough innovations, products, and services to market with greater speed and efficiency, to position the UAE as a leading global hub for future industries, and to creating clear paths within the sector for the next generation of highly skilled talent to thrive.

At EDGE, the real investment goes beyond compensation. Through our dedicated learning academy and digital learning platforms, employees have access to extensive opportunities to develop new skills, deepen their expertise, and advance their careers. Combined with the freedom to innovate, strong career support, and the opportunity to collaborate with world-class talent from across the globe, EDGE is a place where you can continue to grow, keep learning, and turn ambitious ideas into meaningful outcomes.

Working at EDGE also comes with a package that genuinely reflects how much we value our people. Salaries are highly competitive and tax-free and, depending on your role and seniority, benefits can include family visas, annual flight tickets, medical insurance for you and your dependents, and education allowances for your children.

CANDIDATE PRIVACY & EQUAL OPPORTUNITY STATEMENT

If you feel your skills, experience and potential are a strong match for a role, we encourage you to apply even if you don’t meet every requirement. We are genuinely interested in what you can bring to EDGE.

Any information you share as part of your EDGE candidate profile or job application will be handled in accordance with applicable data protection and privacy regulations.

EDGE is an equal opportunity employer committed to building a diverse, inclusive, and high-performing workforce. We believe every individual deserves to be treated with fairness, respect and dignity, and our employment decisions reflect that. We do not discriminate based on race, colour, nationality, ethnicity, religion, gender, marital status, age, disability, pregnancy or parental status, or any other characteristic protected by applicable law.

As a global organisation, effective collaboration across international teams is central to how we work, so English proficiency is required for all roles unless otherwise stated in the job posting.

Please note that EDGE does not accept unsolicited resumes from recruitment agencies. Any resumes in the absence of a formally executed agreement in place will be deemed the property of EDGE, and no placement fees or compensation will be payable in respect of such submissions.