Patient Access Representative - Arabic Speaker

Job description

• Providing quality service to all hospital customers
• Processing manual receipts for customers, when the billing system is not working
• Receiving patients who are transferred from clinics or emergency section
• Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
• Opening new files for patients, and making admission for them after updating his/her information in the system
• Filling inpatient claims
• Performing receptionist tasks, as answering incoming telephone calls to the section
• Preparing bills for all inpatient patients
• Following up with patients who were admitted to the ward without health insurance
• Working as a cashier in the poly clinics, x-ray and emergency unit
• Participating in cross-functional teams and committees as appropriate
• Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients

Required:

• Diploma in relevant field
• 0 - 2 years of experience
• Proficiency in Arabic Language
• Proficiency in English language
• MS Office and computer proficiency

Desired:

• Bachelor's degree or equivalent in any relevant field
• Experience in a large healthcare facility

• Providing quality service to all hospital customers
• Processing manual receipts for customers, when the billing system is not working
• Receiving patients who are transferred from clinics or emergency section
• Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
• Opening new files for patients, and making admission for them after updating his/her information in the system
• Filling inpatient claims
• Performing receptionist tasks, as answering incoming t elephone calls to the section
• Preparing bills for all inpatient patients
• Following up with patients who were admitted to the ward without health insurance
• Working as a cashier in the poly clinics, x-ray and emergency unit
• Participating in cross-functional teams and committees as appropriate
• Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients