Senior Officer - Corporate Monitoring

Job description

Nationality: UAE Only

Job field: Administration

Roles and Responsibilities :

Strategy

• Support departmental objectives by ensuring timely execution of administrative and reporting requirements.
• Ensure alignment of administrative practices with RTA policies, quality standards, and information security requirements. 
• Contribute to organizational excellence by monitoring KPIs and ensuring administrative readiness for audits and compliance reviews

Operations

• Coordinate departmental schedules, meetings, and appointments; prepare agendas, minutes, and follow-up reports.
• Supervise administrative workflows including correspondence, circulars, and documentation through systems such as Tarasul, GRP, CRM, and Aconex. 
• Monitor attendance, leave records, and permissions in the Time & Attendance/GRP system
  and prepare periodic reports.
• Maintain and update databases, archives, and filing systems for records, invoices, receipts,permits, and inspection results.
• Follow up on regulatory requirements, fines, renewals, and compliance activities as assigned.
• Support managers in HR-related tasks (new joiner logistics, training records, resignations,clearances, and certificates).
• Manage office supplies, petty cash (if applicable), and procurement requests for departmental needs.
• Prepare official letters, progress reports, and monthly/quarterly achievement summaries.
• Coordinate with multiple RTA agencies, sectors, and external entities on cross-functional projects and issues.
• Ensure secure handling of confidential documents and compliance with information security policies.

Product / Process Improvement

• Recommend and implement improvements to administrative processes, workflows, and reporting practices.
• Provide guidance and mentorship to Officers and administrative staff to enhance efficiency and accuracy.
• Promote the use of digital tools, automation systems, and knowledge management practices.
• Monitor compliance with internal SLAs, quality audits, and award/excellence submissions,ensuring corrective actions are taken where necessary.

Job Qualifications & Requirements

Education

• Diploma/ bachelor’s degree in business administration, Information Technology, Office Management, Public Relations.

Experience

• 0-2 Years in case of bachelor’s degree (5+ Years in case of Diploma)

Qualifications

• Certified Administrative Professional (CAP), Office Management Certification

Behavioral and Leadership Competencies

• General Administrative Practices
• Systems & Application Management
• Technical Reporting