Store Associate - Shoemart

Job description

SHOEMART is the largest retailer of footwear and accessories in the Middle East, with over 160 stores to cater to the entire family. With an impressive 34-year history, we have earned our place as one of the most trusted footwear retailers in the region, serving nearly 7 million shoppers annually. 

We also manage two additional footwear retail chains: SHOEXPRESS, which has 50 stores and is the leading value footwear brand in the self-service format within the region, and Pablosky with 9 stores, a premium kids' footwear brand known worldwide. 

We take immense pride in being the preferred footwear business for more than 150 vendors from around the world, some of whom have been supporting us for over 30 years. 

SHOEMART not only offers an extensive range of in-house brands like Celeste, Duchini, Le Confort, Missy, Juniors, and many others but also carries leading international brands such as Adidas, Kappa, Lee Cooper, and Skechers, among others. Our vision is to "Grow Brands that Our Customers Love and Deliver Great Value." 

1.  Shop Keeping and Store Standards

Ensure all stock is laid out and displayed according to standard layout norms (product placement,signage, neat and well folded,arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)

Ensure all products are price tagged and bar-coded before display

Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements

Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery)  are recorded on the system in time, accurately and correctly categorized

Ensure awareness and vigilance at all times of security in the store without any negligence

Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times

Give accurate and current information about the product for all inquiries

Increase the customer database by adding new customers to the mailing list

Understand the returns policy and ensure effective implementation

Help store merchandiser and/or store manager in product placement and arrangement 

Dress up Mannequins & attend to other visuals

Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy

Operate as a cashier and be consistently accurate in money handling ( in case applicable)

Understand and utilize all reports required for the day to day functioning of each store

Carry out linked selling i.e. understand the customer’s need and close the deal