Receptionist and front office jobs in the UAE
Receptionist, front office, concierge and reservations jobs in the UAE: hotels, clinics and offices.
134 jobs
-
-
Reservations Manager
Accor
-
-
-
-
-
Guest Service Expert-Hostess
Marriott
-
Guest Service Agent
Accor
-
-
-
-
-
-
Front Office Manager
NMC Healthcare
-
Concierge Agent
Miral
-
-
-
Receptionist
JLL
-
Restaurant Reservation Agent
Four Seasons
About the role: Receptionist and front office
Front office and reception staff are the first point of contact for guests, patients and visitors. The family covers hotel receptionists and guest service agents, concierges, reservations agents, night auditors, and receptionists in clinics, offices and residential buildings.
Hotels and resorts are the largest recruiters, particularly in Dubai, Abu Dhabi and Ras Al Khaimah, but clinics, hospitals, corporate offices, co-working spaces, gyms and property management companies also need receptionists. Healthcare reception roles add patient registration and insurance verification, while corporate roles often combine reception with administrative support.
Employers look for excellent English, a professional appearance and attitude, and calm handling of requests and complaints. Hotel listings often mention property management systems such as Opera, and Arabic or other languages are a frequent advantage. Shifts usually rotate between morning, evening and night in hotels and hospitals.
Main responsibilities
- Welcome guests and visitors and manage check-in
- Handle reservations, calls and emails
- Process payments and keep records accurate
- Respond to requests and resolve complaints
- Coordinate with housekeeping, concierge or clinical teams
Skills employers look for
- Fluent English; Arabic or other languages a plus
- Customer service and communication
- Opera PMS or a clinic management system
- Organisation and accuracy
- Composure with demanding guests
Career path
Front desk roles can lead to guest relations, front office supervisor, duty manager and front office manager positions, or into reservations and revenue management in hotels.